Welcome to Wanin International Visual (https://www.wve.com.tw/). This website is operated and managed by Wanin International Visual Enterprise, Ltd. (hereinafter referred to as "the Company", "we", "us", "our"). The Privacy Policy stipulated by us (hereinafter referred to as the "Policy") explains how we collect and use your personal data. These stipulations are related to your rights and interests. Please read the following content carefully before you use our services; if you are a person who has limited capacity to make juridical acts or has no capacity to make juridical acts, you are required to ask your legal representative to read and agree to the following terms.
I. Scope of this Policy
This policy applies to our collection, processing, and use of your related personal data when you use the website developed and operated by us (hereinafter referred to as the "Services"); however, this Policy does not cover the websites operated by the third parties and linked to through the Services.
II. Purpose and categories of data collection
The purpose of our collection of your personal data is to provide you with related services, including marketing, customer management and services, other e-commerce services and surveys, statistics and research analysis. When you use the Services, we may collect the following data from you:
1. Specific information provided by you. Including but not limited to country, area of residence, language settings, nicknames and suggestions.
2. Information related to mobile devices and connection environments. We may collect information from your mobile device related to the mobile device and connection environment, such as product model, operating system, Internet service provider, mobile device settings, IP address and other information that is unique and identifiable to the mobile device.
3. Information related to your use and your interactions with other users. When you use the Services, we may collect the information created by you, such as account information and usage records.
4. Information related to your purchase. When you pay for the Services, we may collect the transaction information, such as purchase date, quantity, item and credit card number.
5. Information related to you and third-party services. When you link the Services with a third-party service, we may collect your related information on the third-party service, such as login authentication information, profile.
6. We shall record your use of the Services to provide you with personalized services and facilitate your participation in personalized interactive activities. For example, we shall cooperate with third-party analysis service providers (such as Google Analytics), by using cookies or other similar technology tools, to record, access and collect your online behavioral data, which helps us understand how you use our services to ensure that we can provide you with a better service experience.
III. Period, territory, subject and method of data utilization
1. Period of data utilization: from the time you start using the Services to the end of your use of the Services or your request to cease further use.
2. Territory of use: Taiwan.
3. Data Subject:
We shall only use your personal data within the purposes of this Policy. We shall not provide your personal data to any third parties except for the following circumstances:
1) Obtain your prior consent;
2) Disclose your specific information as required by law;
3) it is necessary to provide your personal data to our affiliate or cooperative third parties for provision of the Services;
4) When you use the Services, your behavior violates the Terms of Service or may damage or obstruct the rights of the Company and other users, or cause anyone to sustain damage, it is necessary to disclose your personal data for identifying, contacting you or taking legal action.
4. How to use:
1) Applications or websites operated by the Company:
We may use your personal data to provide, maintain and improve the Services, and to prevent unlawful activities or violations of the Terms of Use.
2) Resolve your issues:
If you report to the Company an issue regarding your use of the Services, we may use your personal data to resolve the related issues.
3) Create and provide statistical information:
We shall use your personal data for statistical and analytical purposes, and such information shall be used in a de-identified form. We shall use such information to improve the operation of the Services, enhance the performance of products and services, and serve as the reference of developing new products and services.
4) The use of cookies includes the following types:
A. Use preferences. We shall use cookies to remember your settings and preferences.
B. Performance. We use cookies to collect information about how you interact with our services and help us make improvements. For example, we may use cookies to confirm whether you interact with a service.
C. Secure Payment. We use cookies to help identify and prevent security risks.
D. Analytics. We use cookies to help us understand and improve our services. For example, we may use cookies to understand which features are most popular with our users and which parts we can make improvements.
E. Advertising. We and our advertising partners use cookies to serve ads, make ads more related and meaningful to the visitors of our website, and track the effectiveness of our advertising campaigns on our Services and other websites.
IV. Rights and methods you can exercise
1. You can request to exercise the following rights by sending an email to our customer service (serivce@wve.com.tw):
(1) the right to make an inquiry or request for a review of your personal data;
(2) the right to request a copy of your personal data;
(3) the right to supplement or correct your personal data;
(4) the right to demand the cessation of the collection, processing or use of your personal data; and
(5) the right to delete your account number and user personal data. To protect the user’s rights and avoid accidental operations, the user’s account information shall be deleted within seven working days after submission of the request.
2. Restrictions on Rights.
If your request does not comply with the request procedure or otherwise provided by law, the rights set out in the preceding paragraph shall be restricted.
3. Discretionary charge:
If you make an inquiry, request for a review or make a copy of your personal data according to the first paragraph of this section, the Company shall charge the necessary costs at its discretion.
4. Ways to exercise your rights:
To exercise the rights set out in paragraph 1 of this section, you shall complete the request form and provide the Company with a confirmable identification document. If you assign another person to make the request on your behalf, you shall issue a letter of authorization and provide copies of identification documents of yourself and your agent.
V. The possible impact on your rights if you fail to provide full personal data
1. If you fail to provide full and accurate personal data, you may not be able to use the Services smoothly. Therefore, it is recommended that you provide full and accurate personal data and keep it updated all the time.
2. If you do not want to accept the cookies, you can change the setting of the privacy level to high in the browser function, but such setting shall cause some functions of the Services not to perform properly.
VI. Security maintenance of personal data
The Services are installed with firewalls, anti-virus systems and other related information security equipment and necessary security protection measures to protect your personal data. If it is necessary to delegate other third party to provide services due to our business needs, we shall also strictly require such third party to perform their obligation of confidentiality, to take necessary inspection procedure and comply with the same.
VII. Changes to the Privacy Policy
This Policy may be modified to respond to changes in the social environment, laws and regulations, or technological advancements. We shall publish the related revisions on the Services. Please check the updated information of this Policy from time to time. Any changes to the Policy shall become effective upon publishing. Your continued use of the Services after the changes to this Policy shall be deemed that you have read, understood and agreed to accept the changes to the Policy.
VIII. Suggestions
If you have any questions about this Policy or your personal data, please contact us by sending an email to the customer service center: serivce@wve.com.tw